Serene Ebony Wood Earrings | Essence of Zen

REFUND AND EXCHANGE

Our policy lasts 30 days. We understand how difficult it can be to choose personal items online. Therefore, all orders can be returned/exchanged for a full refund within 30 days, with proof of purchase**damages caused by regular wear do not qualify for a replacement. Please note you may return most Buddha Bodhis items (unused) in their original packaging. The cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable.

However, we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You’ll receive a refund or replacement once we receive the item back if the item is in stock.

Please note that after an exchange is made, the item(s) do not qualify for refunds.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Free items from special offers are final sale. Please note that returns and exchanges are not available in this case.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return labels will be provided only for defective products within the policy time.

Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose.

Additional non-returnable items:
– Gift cards

– Personalized products

– Sage sticks, candles, and soaps after being opened or used.

– Sale items (special offers)

If the item you ordered is damaged/faulty or if you received an incorrect item or missing an item, contact us: buddhabodhis@gmail.com
Please give us an opportunity to serve you better! Our ultimate goal is to be sure you are 100% satisfied. We want to hear from you and know where we could have improved! Send us an email anytime. Thanks so much!
Defective items purchased within 1 year with proof of purchase may request a special promo code for 50% off the same item.

To complete your return, we require a receipt or proof of purchase.
Note: Please do not return your purchase to the address shown on the package.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 week. All shipping costs of the original order are non-refundable.
If you’ve done all of this and you still have not received your refund yet, please contact us at buddhabodhis@gmail.com

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at buddhabodhis@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at buddhabodhis@gmail.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Returns Without Label

To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You may use your own shipping method. We highly recommend using a shipper who provides a tracking number so you can track your shipment. Please be sure to retain this tracking number for your records. Buddha Bodhis is not responsible for packages lost in transit if sent via a non-trackable carrier.

For more Care Instructions click this article:

How do I take care of my jewelry?

If you have any problems, please contact us in following ways:

E-mail: buddhabodhis@gmail.com

Please email buddhabodhis@gmail.com for detailed address

Q1: What materials are these earrings made from?

• A1: Our Oriental Zen earrings are meticulously crafted from genuine Ebony Wood (a prized, dense hardwood known for its deep color and smooth texture) and 925 Sterling Silver for the ear hooks, ensuring both quality and comfort.

Q2: What are the two different styles available?

• A2: We offer two distinct styles:

  • Minimalist Style: Features a sleek, smooth, and pure design, highlighting the natural beauty of the ebony wood with clean lines.

  • Textured Style: Showcases a unique, handcrafted hammered-like texture on the ebony wood, offering a more rustic and tactile aesthetic.
    Both styles embody Oriental Zen and vintage charm.

Q3: What is the spiritual meaning or significance of wearing ebony wood?

• A3: In Eastern traditions, Ebony Wood is revered as a sacred wood, often associated with grounding, stability, and protection. It’s believed to help calm the mind, absorb negative energies, and foster inner peace and focus. Wearing ebony wood jewelry can be a daily reminder to embrace balance and strength.

Q4: Is the 925 Sterling Silver safe for sensitive ears?

• A4: Yes, our ear hooks are made from hypoallergenic 925 Sterling Silver, which is generally considered safe and suitable for most sensitive skin types. However, if you have extreme sensitivities, we always recommend consulting a professional.

Q5: How should I care for my Ebony Wood & 925 Silver earrings to maintain their beauty?

• A5: To preserve the natural beauty of your Ebony Wood earrings:

  • Avoid prolonged exposure to water, harsh chemicals, or extreme temperatures.

  • Gently wipe the ebony wood with a soft, dry cloth to clean.

  • For the 925 Sterling Silver, you can use a silver polishing cloth to maintain its luster.

  • Store them in a dry, airtight jewelry box when not in use to prevent oxidation of the silver and keep the wood pristine.

Q6: Are these earrings suitable for men or women?

• A6: These Oriental Zen Ebony Wood earrings are designed with a versatile, unisex appeal. Their minimalist and spiritual aesthetic makes them a perfect accessory for anyone – men or women – who appreciates unique, handcrafted jewelry with a deep cultural meaning.

Q7: Can I wear these earrings during meditation or spiritual practices?

• A7: Absolutely! The grounding energy of ebony wood is believed to enhance focus and promote a sense of calm, making these spiritual wood earrings an ideal companion during meditation, yoga, or other mindful practices.