Green Silk Jade Ebony Bracelet | Modern Zen Jewelry

REFUND AND EXCHANGE

Our policy lasts 30 days. We understand how difficult it can be to choose personal items online. Therefore, all orders can be returned/exchanged for a full refund within 30 days, with proof of purchase**damages caused by regular wear do not qualify for a replacement. Please note you may return most Buddha Bodhis items (unused) in their original packaging. The cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable.

However, we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You’ll receive a refund or replacement once we receive the item back if the item is in stock.

Please note that after an exchange is made, the item(s) do not qualify for refunds.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Free items from special offers are final sale. Please note that returns and exchanges are not available in this case.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return labels will be provided only for defective products within the policy time.

Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose.

Additional non-returnable items:
– Gift cards

– Personalized products

– Sage sticks, candles, and soaps after being opened or used.

– Sale items (special offers)

If the item you ordered is damaged/faulty or if you received an incorrect item or missing an item, contact us: buddhabodhis@gmail.com
Please give us an opportunity to serve you better! Our ultimate goal is to be sure you are 100% satisfied. We want to hear from you and know where we could have improved! Send us an email anytime. Thanks so much!
Defective items purchased within 1 year with proof of purchase may request a special promo code for 50% off the same item.

To complete your return, we require a receipt or proof of purchase.
Note: Please do not return your purchase to the address shown on the package.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 week. All shipping costs of the original order are non-refundable.
If you’ve done all of this and you still have not received your refund yet, please contact us at buddhabodhis@gmail.com

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at buddhabodhis@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at buddhabodhis@gmail.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Returns Without Label

To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You may use your own shipping method. We highly recommend using a shipper who provides a tracking number so you can track your shipment. Please be sure to retain this tracking number for your records. Buddha Bodhis is not responsible for packages lost in transit if sent via a non-trackable carrier.

For more Care Instructions click this article:

How do I take care of my jewelry?

If you have any problems, please contact us in following ways:

E-mail: buddhabodhis@gmail.com

Please email buddhabodhis@gmail.com for detailed address

Q1: What is Green Silk Jade? Is it real jade?
A1: Green Silk Jade is a trade name for a beautiful variety of the mineral Serpentine. While not “true jade” (nephrite or jadeite), it is a genuine, natural stone that has been used ornamentally for centuries and is cherished for its gentle, calming energy and unique silky patterns. We guarantee ours is authentic.

Q2: What is the spiritual meaning of the two jade blocks?
A2: The two blocks are symbolic of a bridge. They bridge the two ebony strands (representing body and mind) with the energy of the heart. They can also represent the pillars of a balanced and tranquil inner life.

Q3: How strong is the magnetic clasp?
A3: We use a high-strength magnetic clasp designed to be secure for everyday wear while remaining easy to put on and take off with one hand.

Q4: How should I care for my bracelet?
A4: To protect the natural wood, avoid prolonged exposure to water. Gently wipe it with a soft, dry cloth. Serpentine is a relatively soft stone, so be mindful of impacts with hard surfaces.

Q5: Will the clasp rust?
A5: The clasp has a durable, matte black finish designed to be resistant to moisture and wear, but like all jewelry, it’s best to keep it dry.

Q6: Is this design unisex?
A6: Yes. Its bold, clean, architectural design has a universal appeal that transcends gender, making it a perfect piece for anyone.

Q7: What is the spiritual energy of Green Silk Jade?
A7: Green Silk Jade is known for its gentle, soothing energy. It is strongly connected to the Heart Chakra and is believed to help clear emotional blockages, foster a connection with nature, and promote tranquility and renewal.

Q8: Can I stack this bracelet with other jewelry?
A8: While its bold design makes it a powerful standalone piece, its clean lines and earthy tones allow it to be stacked with other, more slender bracelets for a personalized look.

Q9: Why are there two ebony strands?
A9: The dual-strand design reinforces the architectural theme of the bracelet. It symbolizes parallel paths—like body and mind, or strength and serenity—that support a balanced life.

Q10: Does the bracelet come ready for gifting?
A10: Yes, every piece from our collection is mindfully packaged in our signature Buddha Bodhis eco-friendly box or pouch, arriving as a perfect and meaningful gift.