Ebony and Brass Bracelet Set | Zen Balance & Grounding

REFUND AND EXCHANGE

Our policy lasts 30 days. We understand how difficult it can be to choose personal items online. Therefore, all orders can be returned/exchanged for a full refund within 30 days, with proof of purchase**damages caused by regular wear do not qualify for a replacement. Please note you may return most Buddha Bodhis items (unused) in their original packaging. The cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable.

However, we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You’ll receive a refund or replacement once we receive the item back if the item is in stock.

Please note that after an exchange is made, the item(s) do not qualify for refunds.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Free items from special offers are final sale. Please note that returns and exchanges are not available in this case.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return labels will be provided only for defective products within the policy time.

Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose.

Additional non-returnable items:
– Gift cards

– Personalized products

– Sage sticks, candles, and soaps after being opened or used.

– Sale items (special offers)

If the item you ordered is damaged/faulty or if you received an incorrect item or missing an item, contact us: buddhabodhis@gmail.com
Please give us an opportunity to serve you better! Our ultimate goal is to be sure you are 100% satisfied. We want to hear from you and know where we could have improved! Send us an email anytime. Thanks so much!
Defective items purchased within 1 year with proof of purchase may request a special promo code for 50% off the same item.

To complete your return, we require a receipt or proof of purchase.
Note: Please do not return your purchase to the address shown on the package.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 week. All shipping costs of the original order are non-refundable.
If you’ve done all of this and you still have not received your refund yet, please contact us at buddhabodhis@gmail.com

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at buddhabodhis@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at buddhabodhis@gmail.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Returns Without Label

To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You may use your own shipping method. We highly recommend using a shipper who provides a tracking number so you can track your shipment. Please be sure to retain this tracking number for your records. Buddha Bodhis is not responsible for packages lost in transit if sent via a non-trackable carrier.

For more Care Instructions click this article:

How do I take care of my jewelry?

If you have any problems, please contact us in following ways:

E-mail: buddhabodhis@gmail.com

Please email buddhabodhis@gmail.com for detailed address

Q1: Is the ebony wood in this bracelet set real?
A1: Yes, absolutely. We are committed to authenticity and use only genuine, sustainably sourced ebony wood, known for its density and deep, rich color.

Q2: Is this one bracelet or a set of two?
A2: This listing is for the complete set of two separate bracelets as pictured, designed to be worn together for a layered look and a complete energetic effect.

Q3: How will I know if the bracelets will fit?
A3: Both bracelets are crafted on durable elastic cords to comfortably fit most wrist sizes, typically from 6.5 inches (16.5cm) to 8 inches (20cm).

Q4: How should I care for my ebony bracelet?
A4: To protect the natural wood, avoid prolonged exposure to water. Gently wipe it with a soft, dry cloth. The wood will naturally deepen in color and luster as it absorbs your skin’s natural oils over time.

Q5: Will the brass coil tarnish?
A5: The brass has a professionally applied antiqued finish for a lasting vintage look. All genuine brass will naturally continue to develop a unique patina over time, which adds to its character.

Q6: Is this design unisex?
A6: Yes. Its bold, clean, architectural design has a universal appeal that transcends gender, making it a perfect Unisex Wooden Bracelet for anyone.

Q7: Are the bracelets heavy?
A7: The ebony bracelet has a satisfying, grounding weight, while the brass coil is very lightweight. Together, they feel substantial and balanced without being uncomfortably heavy for all-day wear.

Q8: Can I wear the bracelets separately?
A8: Absolutely. While designed as a harmonious set, each bracelet is a beautiful minimalist piece on its own.

Q9: Why are the ebony beads cube-shaped?
A9: The cube is a symbol of stability, structure, the earth, and a solid foundation. We chose this shape to geometrically reinforce the grounding energetic properties of the ebony wood.

Q10: Does the set come ready for gifting?
A10: Yes, every piece from our collection is mindfully packaged in our signature Buddha Bodhis eco-friendly box or pouch, arriving as a perfect and meaningful gift.