Clear Quartz Convertible Necklace | The Spiral of Light

REFUND AND EXCHANGE

Our policy lasts 30 days. We understand how difficult it can be to choose personal items online. Therefore, all orders can be returned/exchanged for a full refund within 30 days, with proof of purchase**damages caused by regular wear do not qualify for a replacement. Please note you may return most Buddha Bodhis items (unused) in their original packaging. The cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable.

However, we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You’ll receive a refund or replacement once we receive the item back if the item is in stock.

Please note that after an exchange is made, the item(s) do not qualify for refunds.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Free items from special offers are final sale. Please note that returns and exchanges are not available in this case.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return labels will be provided only for defective products within the policy time.

Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose.

Additional non-returnable items:
– Gift cards

– Personalized products

– Sage sticks, candles, and soaps after being opened or used.

– Sale items (special offers)

If the item you ordered is damaged/faulty or if you received an incorrect item or missing an item, contact us: buddhabodhis@gmail.com
Please give us an opportunity to serve you better! Our ultimate goal is to be sure you are 100% satisfied. We want to hear from you and know where we could have improved! Send us an email anytime. Thanks so much!
Defective items purchased within 1 year with proof of purchase may request a special promo code for 50% off the same item.

To complete your return, we require a receipt or proof of purchase.
Note: Please do not return your purchase to the address shown on the package.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 week. All shipping costs of the original order are non-refundable.
If you’ve done all of this and you still have not received your refund yet, please contact us at buddhabodhis@gmail.com

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at buddhabodhis@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at buddhabodhis@gmail.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Returns Without Label

To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You may use your own shipping method. We highly recommend using a shipper who provides a tracking number so you can track your shipment. Please be sure to retain this tracking number for your records. Buddha Bodhis is not responsible for packages lost in transit if sent via a non-trackable carrier.

For more Care Instructions click this article:

How do I take care of my jewelry?

If you have any problems, please contact us in following ways:

E-mail: buddhabodhis@gmail.com

Please email buddhabodhis@gmail.com for detailed address

Q1: How do I convert the piece from a necklace to a bracelet?
A1: It’s simple and intuitive. Hold the central brass bar and gently begin wrapping the strand around your wrist. The flexible wire and coil design will allow it to spiral naturally and securely into a multi-layered bracelet.

Q2: Is the strand elastic or is it on a wire?
A2: This piece is strung on a professional-grade, strong yet flexible jewelry wire to support the unique coil design and ensure its durability, both as a necklace and a wrap bracelet. It is not elastic.

Q3: How many times will it wrap around an average wrist?
A3: The piece is designed to wrap approximately 4 to 5 times around an average-sized wrist (6 to 7 inches), creating a full, layered look.

Q4: What is the total length of the piece when worn as a necklace?
A4: When worn as a single strand, the necklace has a long, elegant drop, typically falling mid-torso, making it perfect for layering or as a standalone statement piece. Please refer to the product specifications for the exact length.

Q5: How should I care for the mixed materials of quartz and brass?
A5: To maintain its beauty, we recommend removing your piece before showering, swimming, or applying lotions. Gently wipe with a soft, dry cloth to clean. The brass is designed to develop a natural, vintage patina over time.

Q6: You call it a “meditation necklace.” How can I use it in my practice?
A6: As a necklace, you can hold the arrowhead amulet as a physical anchor for your intention. As a bracelet, the distinct textures of the smooth quartz and the ribbed coil provide a wonderful tactile sensation to focus on, helping to quiet the mind.

Q7: Will the brass coil pinch my skin or arm hair?
A7: The brass coil is designed to be smooth and flexible, and it lays comfortably against the skin. It is constructed to minimize any chance of pinching or pulling.

Q8: Is the Clear Quartz real?
A8: Yes, we use only genuine, natural faceted Clear Quartz beads. The slight variations and natural clarity are hallmarks of their authentic origin.

Q9: What does the arrowhead symbol represent?
A9: The arrowhead is a powerful, ancient symbol of direction, focus, protection, and courage. It represents the ability to move forward with clear intention and to protect one’s energy while on their chosen path.

Q10: How will my convertible necklace be packaged?
A10: Your unique piece will be carefully packaged in our signature, eco-friendly Buddha Bodhis box or pouch, perfect for safekeeping and ready to be presented as a truly special gift.